our escape begins
with complete ease
A holiday begins with a good feeling.
So that you can enjoy every moment from the very beginning, we have gathered everything you need to know for your stay in Val Venosta. Clear. Simple. Effortless. So you can arrive feeling completely at ease. And already know what awaits you. Should any questions remain, we are always happy to be there for you personally. So that your time at Amolaris begins exactly as it should: light. peaceful. beautifully uncomplicated.
Arrival. Check-in. Facilities.
From that moment on, the space is entirely yours.
So that we can prepare everything for your arrival,
we would be delighted if you could let us know your approximate arrival time in advance.
On the day of departure, we kindly ask you to vacate your accommodation by 10.00 am.
This allows us to make space for new guests —
and prepare everything with the same care that welcomed you.
We kindly ask for your understanding that an additional night will be charged in the event of an unannounced late departure.
Should you have any special wishes, please feel free to speak to us.
Some things can be made possible — when we know about them.
we kindly ask you to confirm your reservation in writing.
As soon as we have received a deposit of 30% of the total amount
(with a minimum of €150.00),
your booking is confirmed and binding.
Simply follow the steps in our booking system.
Should you have any questions, we will of course be happy to assist you personally.
The deposit is treated as an administration fee.
We therefore recommend taking out travel cancellation insurance,
so that your anticipation can remain light and carefree.
A little reassurance, just in case —
so that you can look forward to your stay with complete peace of mind.
We are, of course, happy to accept debit cards and all major credit cards.
So that this part of your stay remains effortless too —
and entirely on your terms.
The tourist tax is currently €4.00 per person, per night, for guests aged 14 and over.
It is not included in the total price of your stay.
We kindly ask you to settle the tourist tax locally upon departure.
In this way, you too help to preserve our region —
for today.
And for tomorrow.
The supplement is €35.00 per dog, per day.
To ensure that both two-legged and four-legged guests feel equally at ease, we kindly ask you to observe a few guidelines:
Dogs are not permitted in the breakfast area, communal garden or atrium.
They must be kept on a lead in all public areas.
Your four-legged companion is, however, welcome to join you on the sun terrace above the indoor pool.
A dedicated dog station is available for your daily walks.
With consideration for guests with allergies and for reasons of hygiene, we deliberately avoid carpets in lodges and suites accommodating pets.
We kindly ask for your understanding that any additional cleaning, damage or urine marks on the lawn may be charged separately.
We will be happy to provide a dog bed and food bowl for your arrival.
So that everyone can enjoy a relaxed stay —
you. Your dog. And the nature around us.
Even during your stay.
A charging station for electric cars and e-bikes is available on our premises.
Right here.
Simple and convenient.
So you can stay flexible.
And enjoy your holiday in Val Venosta in harmony with the rhythm of nature.
Electric car charging is available at a rate of €0.50 per kWh.
Rental bikes are available from around €32 per day.
Reservations are made directly with our partner.
When smoking outdoors, we kindly ask you to be considerate of other guests and avoid smoking in their immediate vicinity.
So that the air stays fresh —
and everyone can feel at ease.
Cancellations are free of charge up to 30 days before arrival.
For cancellations made between 30 and 20 days before the scheduled arrival date, we charge 30% of the total cost of the stay.
For cancellations made between 20 and 10 days before the scheduled arrival date, we charge 60% of the total cost of the stay.
For cancellations made between 10 and three days before the scheduled arrival date, we charge 80% of the total cost of the stay.
For cancellations made three days or less before the scheduled arrival date, the full cost of the stay will be charged.
In the event of a no-show, late arrival or early departure, the full cost of the stay will be charged.
Check-in is available from 3.00 pm. You are very welcome to arrive earlier and enjoy some time in the garden or on the terrace until your lodge or suite is ready.
What type of coffee machine is provided in the lodge?
The lodge kitchen is equipped with a high-quality fully automatic coffee machine.
Can we charge our electric car at Amolaris?
Yes, an EV charging station is available on the premises.
Is the lodge garden enclosed?
Yes, the private garden of each lodge measures around 100 m² and is fully enclosed. Your privacy is completely assured.
Can I book without breakfast?
Our gourmet breakfast is included in the accommodation price and is freshly prepared each day with plenty of love by your host, Wally.
Are there any lodges with two bedrooms?
Each of our lodges and suites has one bedroom. Children or additional guests may sleep on the sofa bed in the living area upon request.
Are all the lodges the same?
Lodges 1–6 share the same design, with pitched roofs and views of the apple orchard and flower meadow. Lodges 7–8 have flat roofs, a different layout and are located in the southernmost part of the grounds. Their gardens are also enclosed by a wall – offering even more privacy.
How many lodges are there?
There are 8 lodges and 6 suites in total.
Where are the suites located?
The six suites are located on the first and second floors of our Guesthouse.
Can we bring our dog?
Dogs are welcome on request. Availability is limited. The supplement is €35.00 per day.
Are the lodges accessible?
Yes, the lodges and the atrium, including the breakfast area, library and honesty bar, are all wheelchair accessible.
Do you offer half board?
We have deliberately chosen not to offer half board. This allows you to follow your own rhythm and discover the culinary variety of the mountain pastures, alpine huts and restaurants throughout Val Venosta.
What is the Guesthouse?
The Guesthouse is our original family home, built in 1970. It is home to the indoor pool and the six suites.
Is there a more affordable lodge option?
Yes, the Garden Spa Select Lodge can be booked at a special rate. Please feel free to contact us for a personalised offer.
Is there a washing machine?
A shared laundry room with a washing machine, tumble dryer and ironing station is available in the Guesthouse.
How does the Homechefbox work?
The Homechefbox was created by private chef Karl Telfser. The dishes are delivered directly to your lodge or suite in stylish, plastic-free packaging, complete with all the ingredients you need. A simple set of instructions allows you to finish preparing the dishes yourself.
What is the honesty bar?
The honesty bar in the atrium is a fully stocked self-service bar. Regional wines, aperitifs, soft drinks, beer, spirits and gins are available. Fresh herbs from our garden beds are also provided for garnishing your drinks.
How does breakfast work?
Breakfast is served in the atrium and is included in the price. Every day, your host Wally prepares a fresh and wholesome selection for you.
A breakfast basket may also be booked for an additional charge and delivered directly to your lodge or suite – filled with regional and homemade specialities.
Can our dog join us for breakfast?
Dogs are not permitted in the breakfast area.
Is there a housekeeping service?
Out of consideration for the environment, we do not provide standard daily cleaning. Our housekeeping team is, of course, available for additional cleaning services. Towels are changed as required.
Can you arrange flowers as a surprise?
With pleasure. We will arrange a suitable bouquet and place it in your lodge or suite before your arrival. Simply let us know your wishes and budget.
Für eventuelle Fragen stehen wir Ihnen gerne zur Verfügung!