Always well informed

Enjoy a worry-free vacation

When you are well informed from the very beginning, your holiday starts out on the right foot. For this reason, we have collected some important information for you. If you have any further questions or requests, we are always at your disposal by email or phone at +39 0473 74 20 57.

Arrival and departure

Your accommodations are available from 3:00 pm on the day of arrival. We kindly ask you to inform us if you arrive later than 7:00 pm. On the day of departure, the check-out time for your chalet or apartment by 10:00 am. In case of departure after the check-out time, an extra day will be charged.

Reservation and deposit

Reservations are communicated in writing only are confirmed upon payment of a deposit of 30% of the total amount of the stay (minimum € 150).


By law, cash payments in Italy are possible up to € 1999.99. We accept ATM/debit cards.

City tax

The tourist tax is € 2.30 per person per night (from 14 years) and not included in the total price. We kindly ask you to pay the city tax upon departure.

City tax revenue is used for the development and maintenance of infrastructure and services, as well as for the organization of cultural and sporting events.


Your four-legged friends are welcome at Amolaris. In the Premium, Deluxe and Superior Apartments, we charge € 10 per day, while in the chalets € 20 per day for pets. A dog waste station is available on site. When you are with your pet, take the exit that leads you directly to the meadows. Please keep the private garden and the entire Amolaris area clean.


Smoking is not allowed in any of the rooms. Please respect other guests, also outside and do not smoke cigarettes and cigars in the immediate vicinity of children or other guests.


The consumer protection code in these cases does not provide for the right of refund. Therefore, in case of cancellation, no-show, late arrival or early departure, the full amount will be charged. For this reason, we recommend that you take out travel cancellation insurance. Calculate and book your policy via Europäische Reiseversicherung.

If the unit can be rented to another person, you will not have to bear any cancellation costs and your deposit will be set aside for another holiday at Amolaris in the same year.

Advantageous cancellation conditions

For every reservation, we offer you more flexible cancellation conditions:
Within 14 days before arrival you can cancel your stay for free. In individual cases, we also grant you the possibility of cancelling free of charge up to one day before your planned arrival.  If there are any entry- or exit restrictions at the time of your arrival, we will credit the deposit you already paid for another travel date.


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